Reports To: Chief Executive Officer

You will be the person that makes it happen behind the scenes and tells the story about it at the Chamber of Commerce Brantford-Brant. You will coordinate the administrative and communications operations for the Chamber to deliver value for our members and assist in the execution of events and operations.

Duties and Responsibilities:

Major Projects:

o Develop, coordinate, and execute the Chamber Marketing Plan

o Develop Administrative systems and processes

o Update Social Media Strategy

Administration:

o Coordinate administrative tasks to support day-to-day operations including front desk operations, handling phones, deliveries, visitors, certificates of origin and other tasks

o Maintain office equipment & supplies

o Support Chamber committees, as assigned including minute taking, meeting schedule and committee communications

o Support Chamber events as working staff

o Ensure the internal chamber calendar is updated and accurate on a weekly basis

o Contribute to a healthy team environment

o Administrative support for all team members

o Help with management of CEO tasks and projects

o Manage Chamber database information, keeping the membership information up to date, including tracking changes, updating the online membership directories and being the gate keeper to understanding the program and the Chamber objectives through it

o Monitor membership privileges

o Other duties as would be normally deemed appropriate in a small office setting

Marketing & Communications:

o Coordinate development of Chamber marketing vehicles including website, magazine, weekly e-news, print directory, and social media channels

o Prepare or coordinate marketing materials to support Chamber membership and events including the promotion of Member programs and privileges

o Liaise with vendors to ensure marketing materials are produced accurately and on time and on budget

o Network in the community to promote the Chamber

o Support as many Chamber events as possible through attendance, assistance, and engagement

Skills and Experience:

• Demonstrated experience coordinating administrative functions with an office environment

• Demonstrated experience in marketing and communications for a small business or organization

• Proficient in electronic communications, web-based applications, and social media content planning and creation

• Demonstrated experience working collaboratively in an agile environment

• Superior written and verbal communication skills

• Exceptional customer service and telephone skills required

Offer:

• Flexible working hours, primarily within 8:30am-4:30pm Mon-Fri

• Office location with some ability to work remotely

• Technical resources supplied where necessary

• 20-25 hr work week

Email your resume with a creative covering letter or short video to CEO David Prang, david@brcc.ca